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Vendor Evaluation Guide

How to choose the right software development partner for your project.

Evaluation Criteria

Technical Expertise

Criterion What to Look For
Relevant experience Projects similar to yours in scope and technology
Industry knowledge Understanding of your business domain
Technology stack Modern, maintainable technologies
Security practices Compliance experience if needed

Communication & Process

Criterion What to Look For
Responsiveness Quick, thoughtful responses during sales process
Project management Clear methodology and communication plan
Transparency Honest about challenges and limitations
Documentation Emphasis on documentation and knowledge transfer

Business Factors

Criterion What to Look For
Stability Years in business, team retention
Size fit Right sized for your project importance
Location Time zone and communication considerations
Support model Post-launch support capabilities

Questions to Ask

About Their Team

  • Who specifically will work on my project?
  • Are developers employees or contractors?
  • What's your team's retention rate?
  • How do you handle team changes mid-project?

About Their Process

  • Walk me through your development methodology.
  • How often will we communicate?
  • How do you handle requirement changes?
  • What does your testing process look like?
  • How do you handle issues found after launch?

About Ownership & IP

  • Who owns the source code?
  • Will I have access to the repository?
  • What happens if we part ways mid-project?
  • Do you use any proprietary frameworks?

References

  • Can I speak with 2-3 current or recent clients?
  • Can you show me similar projects you've completed?
  • Do you have any clients who chose not to continue? What happened?

Red Flags

  • Unrealistic timelines: Promising delivery faster than seems reasonable
  • Vague pricing: Unable to give even rough estimates without weeks of analysis
  • No questions asked: Quoting without understanding your needs
  • Offshore teams undisclosed: Not transparent about who does the work
  • No references: Unable or unwilling to provide client references
  • High pressure sales: Pushing for quick decisions or deposits
  • Poor communication: Slow responses, unclear answers during sales process
  • No methodology: Can't explain their development process

Comparing Proposals

When reviewing proposals, ensure you're comparing apples to apples:

  • Does each proposal address all your requirements?
  • What's included vs. optional?
  • What assumptions are made?
  • What's not included (hosting, maintenance, training)?
  • Is it fixed price or time & materials?

Evaluating Development Partners?

We're happy to answer these questions about Aslan and our approach.

Let's Talk